Terms & Conditions

Octopus ISR Systems Terms and Conditions of Sale

1. Acceptance

Octopus ISR Systems accepts orders only by way of written Purchase Order specifying the Octopus ISR Systems part numbers or full details of any special requirements. All orders are subject to acceptance by Octopus ISR Systems. Submission of a Purchase Order shall constitute acceptance of Octopus ISR Systems Terms and Conditions of Sale, set forth herein and in any Quotation provided by Octopus ISR Systems. These Terms and Conditions shall supersede any inconsistent provisions contained on Buyer’s Purchase Order.

 

2. Product Specifications

The specifications provided on our website, literature, or in any written quotations are intended to be accurate. However, Octopus ISR Systems reserves the right to change specifications and makes no claim about the suitability of its products for any particular intended purpose.

 

3. Purchaser’s Property

If the Purchase Order includes work to be done on property or material supplied by Purchaser, Octopus ISR Systems shall not be liable for any loss or damage to Purchaser’s property during Octopus ISR Systems’s manufacturing process, unless the loss or damage was the result of the negligence or other willful act on the part of UAV FACTORY.

 

4. Pricing

Published prices are subject to change without notice. Failure to object to the price change on custom order after notice shall be deemed to be acceptance of the price change. Prices are FOB Riga, Latvia and do not include freight, duty and insurance fees and export licenses if required. Prices quoted are exclusive of, and Buyer agrees to pay, any state or local excise, sales, use, VAT, personal property or any other tax. Prices quoted are held for 30 days, unless quoted otherwise.

 

5. Minimum Order: $500.00

 

6. Delivery

Items in stock will be shipped within 10-15 business days from receipt of order. For items not in stock, an estimated delivery date will be specified upon acceptance of the order. After acceptance of an order, Octopus ISR Systems will provide an estimated delivery date and will use its best efforts to meet the estimated delivery date. Delivery dates are subject to change if property or material to be supplied by Purchaser does not arrive by the date mutually agreed to by the parties. Octopus ISR Systems is not responsible for any consequential damage caused by late delivery. Octopus ISR Systems will notify Buyer of any anticipated delay in delivery. Octopus ISR Systems reserves the right to ship ahead or reschedule, unless the Buyer specifies otherwise.

 

7. Shipping Terms; Insurance

Octopus ISR Systems assures proper packaging and will ship by any method selected by Octopus ISR Systems, unless otherwise specified in Buyer’s Purchase Order. Shipping and handling charges are prepaid and added to Buyer’s invoice. Octopus ISR Systems may, in its discretion, provide insurance for the shipment, unless specifically requested to provide insurance by Buyer in the Purchase Order. Any insurance requested shall be prepaid by Buyer or added to Buyer’s invoice. Octopus ISR Systems shall not be liable for loss or damage to the goods after delivery of the product to a common carrier.

 

8. Terms of Payment

Orders for delivery to Buyers must be fully prepaid in US dollars or, Euros, unless specified differently in the formal quotation. Octopus ISR Systems only accepts mayor credit cards or bank wire transfers.

 

9. Warranties

Stock Products: Octopus ISR Systems products are warranted to meet or exceed the stated specifications, and to be free from defects in material or workmanship. This warranty shall be valid for thirty days from invoice date and is subject to the Return Policy set forth in these Terms and Conditions.

 

10. Custom Products

Specially manufactured or custom products are warranted to be free from manufacturing defects and meet your written specifications only. This warranty is valid for sixty days from invoice date and is subject to the Return Policy set forth in these Terms and Conditions.

 

11. Return Policy

Stock Products: If Buyer believes that a product is defective or did not meet Octopus ISR Systems stated specifications, Buyer may return the product within 30 days of invoice date. Prior to return of the product, Buyer must obtain a RETURN AUTHORIZATION NUMBER. No product will be processed without a RETURN AUTHORIZATION NUMBER. Buyer should then pack the product carefully and return it to Octopus ISR Systems, freight prepaid, together with an explanatory note and the RETURN AUTORIZATION NUMBER. The returned product must be in the original package and free of any defect or damage caused by shipping. If Octopus ISR Systems finds that the product does not meet the specifications set forth in paragraph 9 for stock products, Octopus ISR Systems shall, at its sole option, either refund the purchase price, repair the defect, or replace the product. If Octopus ISR Systems determines that the returned product meets the specifications set forth in paragraph 9 for stock products, then Octopus ISR Systems shall refund the Buyer the purchase price, less a 25% restocking fee.

Custom Products: Custom products may not be returned unless they do not meet Buyer’s specifications or contain a manufacturing defect. If Buyer believes that a custom product is defective or did not meet the Buyer’s specifications, Buyer may return the product within 60 days of invoice date Prior to return of the product, Buyer must obtain a RETURN AUTHORIZATION NUMBER. No product will be processed without a RETURN AUTHORIZATION NUMBER. Buyer should then pack the product carefully and return it to Octopus ISR Systems, freight prepaid, together with an explanatory note and the RETURN AUTORIZATION NUMBER. The returned product must be in the original package and free of any defect or damage caused by shipping. If, upon receipt of the product Octopus ISR Systems determines that the product did not meet Buyer’s specifications or is not free from defect, UAV Factory shall, at its sole option, either refund the purchase price, repair the defect, or replace the product.

 

12. Proprietary Rights

Octopus ISR Systems shall retain all rights to technical data and information, whether patentable or not, arising out of or evolving as a result of the manufacture of products meeting Buyer’s specifications. Buyer agrees not to assert against Octopus ISR Systems any patent rights the scope of which is included within the manufacture of products delivered hereunder by Octopus ISR Systems, and which relate to an invention made by or for Buyer on a date subsequent to the date of delivery of the product to Buyer.
Buyer warrants that the use of any product purchased from Octopus ISR Systems shall not infringe on the proprietary rights of third parties. If Buyer has purchased a Custom product, Buyer further warrants that it has proprietary rights to the specifications provided to Octopus ISR Systems and that no third-party has any proprietary claim to the specifications, other than as may exist in the public domain.

 

13. Disclaimer

Octopus ISR Systems cannot be liable and responsible for the usage of its products as a part of UAV systems. Also please consult with your local regulatory authorities about the UAV systems flights rules and regulations.

 

14. Governing Law

This agreement shall be governed by and construed in accordance with the laws of Latvian Republic.